Refund policy

Returns

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, with all original tags still attached, and in its original packaging. You’ll also need your receipt or proof of purchase.

To start a return, please contact us at maylane2838@gmail.com. Returns may be mailed to or returned in person at our storefront:

May Lane Boutique
202 W Washington St
Madison, GA 30650

If mailing a return, you will be responsible for the cost of return shipping.

You can always contact us at maylane2838@gmail.com with any questions about your return.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including perishable goods (such as food), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).

We cannot accept returns on sale items or gift cards. FINAL SALE ITEMS ARE NOT RETURNABLE.

Please contact us if you have questions or concerns about whether your specific item is eligible for return.

Store Credit

Once we receive and inspect your return, we will notify you whether the return has been approved.

Approved returns will be issued as store credit only. No refunds will be issued to the original payment method.

Original shipping charges are non-refundable.